Trade process

How to order

hana-baby.com is a product showroom with structured purchase inquiries. We do not operate a retail checkout or online payment gateway.

1. Browse & build an inquiry cart

Select SKUs from the catalog, set quantities (minimum order per line applies), and add items to your inquiry cart. Unit prices shown are indicative EXW EUR references.
2. Submit purchase inquiry

Complete buyer details and submit. You receive a unique reference (e.g. INQ-20261016-0001) and a downloadable inquiry record. Our trade desk receives the same structured summary.
3. Formal quotation / proforma

HANABABY LTD confirms availability, MOQ, packaging, lead time, and shipping options. We issue a quotation or proforma invoice with final unit prices and payment terms.
4. Contract & off-platform payment

Orders are confirmed by written acceptance of our quotation and, where applicable, purchase order matching the proforma. Payment is made by agreed bank transfer or trade terms—not through this website.
5. Production, QC & shipment

After confirmation and deposit (if required), we schedule production or pick from stock, perform QC, and ship under the agreed Incoterms (EXW, FOB, DDP, etc.).

Legal & compliance notes

Catalog prices are indicative and non-binding until confirmed in writing.
Submitting an inquiry does not create a contract or obligation to supply.
No card, wallet, or cryptocurrency payment is accepted on hana-baby.com.
Inquiry records and email threads may be retained for audit, fraud prevention, and order fulfilment.
For samples, private label, or bespoke programs, describe requirements in the inquiry notes field.